GDPR & your data
Privacy policy.
How your personal data is collected, used and protected.
Preamble
SARL Camping Les Étangs de Plessac (hereinafter "we") places great importance on protecting the personal data of its guests and visitors. We are committed to complying with the General Data Protection Regulation (GDPR) and the French "Informatique et Libertés" law.
Data controller
SARL Camping Les Étangs de Plessac, Plessac, 24340 Saint-Félix-de-Bourdeilles. Email: campingdeplessac@addguests.com.
Data collected
When you use our site, we may collect the following data:
- Identification data: surname, first name, email address, phone (contact form, booking)
- Browsing data: IP address, browser type, visit duration (technical cookies)
- Booking data: dates, accommodation type, number of people
Purposes of processing
- Respond to your requests via the contact form
- Manage your bookings
- Improve your experience on the site (anonymised statistics)
- Comply with legal and tax obligations
Retention period
Booking data is kept 5 years after the end of the stay (accounting obligations). Contact data is kept 3 years from the last active contact. Browsing data is kept for 13 months maximum.
Your rights
In accordance with the GDPR, you have the following rights: access, rectification, deletion, objection, restriction, portability of your data. To exercise these rights, contact us by email at campingdeplessac@addguests.com. You can also lodge a complaint with the CNIL.
Cookies & third-party services
Our site only uses technical cookies strictly necessary for its proper operation (language preference, consent).
Some pages embed or link to third-party services that may collect data according to their own policies:
- AddGuests (booking engine) — booking and payment data
- OpenStreetMap (access map)
- Google (link to the reviews and directions listing)
- Instagram & Facebook (links to Meta profiles)
- TripAdvisor & Campings.com (links to review listings)
If we add analytics tools in the future (e.g. Plausible, Matomo), your explicit consent will be requested via a consent banner.
Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, modification, disclosure or destruction. The site is hosted on secure infrastructure (HTTPS, encrypted backups).